Last Updated: 13th April 2026

These Terms of Service (“Terms”) govern your access to and use of the website, products, services, and offerings provided by Mana Ice Creams Private Limited (“Joify”, “we”, “our”, or “us”).

By accessing or using our website or services, you agree to be bound by these Terms.

1. Eligibility

You may browse and access our website regardless of age.

However, to:

• Make purchases

• Register for events or services

• Participate in transactions

you must be at least 18 years old, or do so under the supervision and consent of a parent or legal guardian.

By engaging in any transaction on our platform, you confirm that you meet this requirement.

2. Use of Website

You agree to use our website and services only for lawful purposes and in accordance with these Terms.

You shall not:

• Interfere with or disrupt the website or servers

• Attempt unauthorized access to systems or data

• Use the website for fraudulent, harmful, or illegal activities

3. Account & Information

If you create an account or submit information:

• You agree to provide accurate and complete details

• You are responsible for maintaining the confidentiality of your account credentials

• You are responsible for all activities conducted under your account

4. Products & Services

We offer products and services, which may include:

• Food and beverage products

• Online purchases

• Event bookings

• Promotions and campaigns

  
  

We reserve the right to:

• Modify, discontinue, or limit products or services

• Change availability or pricing without prior notice

5. Pricing & Payments
All prices are listed in applicable currency unless stated otherwise. Prices may change without prior notice. Payments must be made in full at the time of purchase or booking. Payments are processed through third-party payment service providers

We are not responsible for:

• Payment gateway errors or interruptions

• Unauthorized transactions due to user negligence

6. Orders & Acceptance
Placing an order does not guarantee acceptance. We reserve the right to accept, reject, or cancel orders at our discretion. In case of cancellation by us, refunds (if applicable) will be processed as per our Refund Policy

7. Shipping & Delivery

Where applicable:

• Delivery timelines are estimates and may vary

• Delays may occur due to factors beyond our control

• Risk of product passes to the customer upon delivery

8. Events, Campaigns & Promotions

We may conduct:

• Promotions and giveaways

• Events and experiences

• Marketing campaigns

Participation is subject to:

• Eligibility criteria defined for each activity

• Accurate submission of information

• Compliance with any specific terms provided

We reserve the right to:

• Modify, suspend, or cancel any campaign or event

• Select participants or winners at our discretion

• Disqualify entries that are incomplete, misleading, or violate these Terms

9. Refunds & Cancellations

All purchases and transactions are subject to our Refund & Cancellation Policy. Users are advised to review this policy before completing any payment.

10. Intellectual Property

All content on this website, including but not limited to:

• Logos

• Branding

• Product names and designs

• Images, videos, and written content

is the property of Joify / Mana Ice Creams Private Limited and is protected under applicable laws. Unauthorized use is strictly prohibited.

11. User-Generated Content

If you submit or share content with us (including reviews, photos, or social media tags):

• You grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, and display such content for marketing and promotional purposes

• You confirm that you have the rights to share such content

12. Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for:

• Any indirect, incidental, or consequential damages

• Loss of data, revenue, or profits

• Website downtime or technical issues

• Any outcomes arising from participation in campaigns, events, or use of our products

13. Indemnification

You agree to indemnify and hold harmless Joify from any claims, damages, or losses arising from:

• Your use of the website or services

• Violation of these Terms

• Infringement of any third-party rights

14. Third-Party Services

Our website may include links or integrations with third-party services.

We are not responsible for:

• Their content or availability

• Their privacy practices

• Any transactions or interactions with them

15. Termination

We reserve the right to:

• Suspend or terminate access to our website or services

• Restrict participation in campaigns or transactions

if we believe there has been a violation of these Terms or applicable laws.

16. Force Majeure

We shall not be liable for delays or failure to perform due to events beyond our control, including but not limited to:

• Natural disasters

• Government actions

• Supply chain disruptions

• Technical failures

• Wars

17. Changes to Terms

We may update these Terms from time to time. Continued use of the website or services after such updates constitutes acceptance of the revised Terms.

18. Governing Law & Jurisdiction

These Terms shall be governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts in Hyderabad, Telangana.

19. Contact

For any questions regarding these Terms:

Mana Ice Creams Private Limited
733, Mohan's Plaza, Road No. 36
Jubilee Hills, Hyderabad, Telangana 500033
Email: support@joify.in