Last Updated: 13th April 2026

1. Introduction

Mana Ice Creams Private Limited (“Joify”, “we”, “our”, or “us”) is committed to protecting your privacy and ensuring transparency in how your personal information is handled. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with our services, or engage with our brand through digital or offline channels.

2. Information We Collect

• Personal Information: Information that identifies you as an individual, including: Name, Phone number, Email address, Billing and shipping address, Payment details (processed via secure third-party providers), Any information submitted through forms, surveys, or campaigns

  
  

• Transactional Information: If you make purchases or bookings (current or future), we may collect: Order details, Payment status, Purchase history, Delivery details

  
  

• Automatically Collected Information: When you visit our website, we may automatically collect: IP address, Browser type and version, Device information, Pages visited and time spent, Referral sources
  
  

• Cookies & Tracking Technologies: We use cookies and similar technologies to: Improve website functionality, Understand user behavior, Personalize content and ads. You can manage or disable cookies through your browser settings.

3. How We Use Your Information

We use your information for legitimate business purposes, including:

• To provide, operate, and improve our website and services

• To process orders, payments, and deliveries

• To manage events, campaigns, and promotions

• To communicate with you regarding orders, updates, or support

• To send marketing communications (where permitted)

• To analyze usage trends and improve user experience

• To comply with legal and regulatory obligations

4. Sharing of Information

We do not sell your personal data.

We may share your information with:

a. Service Providers

Trusted third parties who assist us in operating our business, including:

• Payment processors

• Delivery/logistics partners

• Marketing and analytics platforms

• Technology and hosting providers

b. Legal & Compliance

We may disclose information:

• If required by law or legal process

• To protect our rights, users, or operations

c. Business Transfers

In the event of a merger, acquisition, or restructuring, your information may be transferred as part of business assets.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, misuse, or disclosure.

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information only for as long as necessary to:

Fulfill the purposes outlined in this policy

• Comply with legal obligations

• Resolve disputes and enforce agreements

7. Your Rights

Subject to applicable laws, you may have the right to:

• Access the personal data we hold about you

• Request correction or updates

• Request deletion of your data

• Opt out of marketing communications

  
  

To exercise these rights, contact us at: support@joify.in

8. Third-Party Links

Our website or communications may contain links to third-party websites or platforms. We are not responsible for the privacy practices or content of such third-party services.

9. International Data Transfers

If applicable, your information may be stored and processed in locations outside your immediate region, subject to applicable data protection laws.

10. Updates to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

The updated version will be posted on this page with the revised “Last Updated” date.

11. Contact Us

For any questions or concerns regarding this Privacy Policy:

Mana Ice Creams Private Limited

733, Mohan's Plaza, Road No. 36

Jubilee Hills, Hyderabad, Telangana 500033

Email: support@joify.in